• John Swallow

So you want to be the Hero?

Updated: Oct 3, 2018

I have worked with a number of great teams in different countries over the years . As you can probably guess, coaching is a daily occurrence in many roles. This may take the form of coaching store team members to increase service performance, virtual coaching drop-ins, line Manager coaching conversations or ad-hoc coaching with each other with particular issues that they may be facing.

Over the years, I have arranged a number of external and internal training sessions for team members and a few have gained so much interest that they have subsequently pursued certification independently. Training people to be able to use great questions, patience and support towards achieving results is often on the agenda and I am always on the look-out our for innovative ways to bring the subject of coaching to the table.

A recent chance look at an advertisement for a business networking event based around the use of the Hero cards coaching game raised my interest and so I went along to see what it was all about. It was a great evening, during which we all had the opportunity to work in small groups and provide support to others by asking questions and using specific support to help others plan to achieve their chosen goal. We also received the same support ourselves from the group. It was a great way to get to know a few people and especially to break the ice.

Therefore, shortly afterwards, I decided to use Hero cards at a Team event and provide the team with a set of cards to use themselves to gain further practice and use in their own events. It was a great ice breaker to start the day and worked really well to get everyone talking. In fact the only issue was to bring the session to a close as they could have spend much longer on the game. So, thank you Hajni from NurtUp for the great idea and I can recommend Hero Cards to anyone for an ice breaker or team event. They will also work well to get people to know each other and talking in many different circles. Of course, you can also use them to support someone to achieve something they want in their life, especially if you support them on a continuing journey as their coach.



I love coaching!

John Swallow

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